Legal · Policies

Terms and Conditions

The terms that govern your use of goodsoftdev.com and our relationship with visitors and clients.

These Terms and Conditions (the "Terms") govern access to and use of the website available at https://goodsoftdev.com/ (the "Website") and any related pages, features, content, communication tools and functionality made available through the Website.

The Website is operated by GOOD SOFT DEVELOPMENT LTD, a private limited company incorporated in the United Kingdom under company number 16807150, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX ("Good Soft Development", "Company", "we", "us", or "our").

By accessing, browsing or otherwise using the Website, you confirm that you have read, understood and agree to these Terms. If you do not agree with these Terms, you should not use the Website.

1

About Good Soft Development

Good Soft Development provides software development, information technology and related digital services, including custom software development, web and mobile application development, UI/UX design and prototyping, system and API integration, workflow automation, cloud solutions, software maintenance, IT consulting, and technical analysis and solution architecture.

The descriptions of services displayed on the Website are provided for general information only. The exact scope, specifications, deliverables, methodology, timetable, pricing and other commercial terms of any engagement will be agreed separately between the Company and the relevant client.

2

Scope of These Terms

These Terms govern the use of the Website. Unless expressly stated otherwise, these Terms do not, by themselves, constitute a contract for the development, supply, implementation, maintenance or licensing of software or for the provision of professional services.

Where we agree to provide services to a client, such services may be governed by a separate service agreement, master services agreement, statement of work, proposal, quotation, order form, specification, project schedule or other written agreement (collectively, a "Service Agreement"). Where there is any conflict between these Terms and a Service Agreement, the relevant Service Agreement shall prevail to the extent of that conflict.

3

Eligibility and Business Use

The Website is intended primarily for persons and organisations interested in obtaining information concerning the Company and its services or discussing potential business cooperation.

If you use the Website on behalf of a company, partnership, organisation or other legal entity, you represent that you have authority to act on its behalf. You must not use the Website if doing so would violate any law or regulation applicable to you.

4

Information Available on the Website

We aim to ensure that information published on the Website is useful, accurate and reasonably current. However, information concerning our services, technologies, capabilities, development processes, project timelines, examples or other matters is provided for general informational purposes and may be updated from time to time.

Nothing on the Website constitutes a binding commercial offer, a guaranteed quotation, a commitment to undertake a particular project, a representation of suitability for your specific circumstances, legal, tax, financial or regulatory advice, or a guarantee of any particular commercial, technical or operational outcome. Any estimates regarding project duration are indicative only unless expressly incorporated into a Service Agreement.

5

Requests for Consultation and Contact Forms

The Website may allow you to contact us, submit an enquiry or request a consultation. Submitting an enquiry does not oblige us to accept or perform any project, create a client or agency relationship, constitute acceptance of an offer, guarantee availability of our personnel, or create a binding Service Agreement.

A binding engagement for services arises only when the relevant commercial terms have been agreed in accordance with the applicable Service Agreement or otherwise expressly confirmed by authorised representatives of the parties. You are responsible for ensuring that information submitted to us is accurate and that you have the right to provide it.

6

Project Discussions and Preliminary Information

During preliminary communications, you may provide information about your proposed project, technical environment, products, systems, requirements or business objectives.

Unless the parties have entered into a separate confidentiality or non-disclosure agreement, you should avoid submitting highly confidential information, credentials, private keys, passwords, production database information or other security-sensitive information through the Website or general contact forms.

7

No Guarantee of Project Acceptance

We reserve the right, at our discretion and subject to applicable law, to decline any request for services or proposed engagement, including where a project is outside our technical expertise, required resources are unavailable, a proposed timeline is not feasible, or the engagement creates technical, legal, compliance, security or commercial risks.

No statement on the Website shall be interpreted as an obligation to accept any particular project.

8

Development and Technology Disclaimer

Software development necessarily involves technical dependencies, testing, iterations and interaction with third-party technologies. Unless expressly guaranteed in a Service Agreement, we do not represent through the Website that software will operate without interruption in every environment, will be entirely free from defects, or that any third-party API, platform or integration will remain continuously available or supported indefinitely.

Any warranties applicable to particular services or deliverables shall be those expressly stated in the applicable Service Agreement and those which cannot lawfully be excluded.

9

Client Responsibilities in Relation to Services

Where services are subsequently agreed under a Service Agreement, successful delivery may depend on timely cooperation from the client, including complete and accurate requirements, technical specifications, access to relevant systems, documentation, credentials, authorised personnel, timely feedback and approvals, required licences, and content and data.

Specific client responsibilities will be set out in the applicable Service Agreement where relevant.

10

Intellectual Property in the Website

Unless otherwise stated, the Website and its content, including text, layout, graphics, branding, logos, website design, software, source code and database structure are owned by or lawfully licensed to Good Soft Development and are protected by applicable intellectual property laws.

Subject to these Terms, you are granted a limited, non-exclusive, non-transferable and revocable right to access and use the Website for legitimate informational and business purposes. No ownership rights are transferred to you.

11

Restrictions on Use of Website Content

Except where permitted by applicable law or with our prior written permission, you must not reproduce substantial parts of the Website, republish content as your own, sell or commercially exploit it, modify or create derivative works from it, remove proprietary notices, or use our branding in a manner suggesting endorsement or affiliation without authorisation.

Reasonable links to publicly available pages of the Website are permitted provided they are lawful and do not misrepresent any relationship with us.

12

Intellectual Property in Client Projects

The ownership and licensing of intellectual property developed as part of a client project will be governed exclusively by the applicable Service Agreement, which may separately address bespoke deliverables, source code, designs, documentation, pre-existing intellectual property, reusable tools and third-party or open-source components.

Nothing in these Website Terms transfers ownership of project deliverables or creates an implied assignment of intellectual property rights.

13

Client Materials

Where you provide us with content, software, documentation, specifications, data, branding or other items in connection with an enquiry or potential engagement ("Client Materials"), you represent that you have all rights and permissions reasonably necessary to provide such materials to us.

You must not knowingly provide materials that infringe third-party rights, breach confidentiality obligations, contain unlawfully obtained personal data or malicious software, or otherwise violate applicable law.

14

Third-Party and Open-Source Technology

Software solutions commonly depend on third-party technologies, including libraries, frameworks, APIs, hosting providers, cloud infrastructure and open-source software. The availability and functionality of such technologies may be subject to their own terms, licences, pricing and discontinuation policies.

Unless otherwise agreed in writing, the Company does not control and is not responsible for independent changes made by third-party providers. Any third-party or open-source components incorporated into specific deliverables are subject to their applicable licensing terms.

15

Acceptable Use

You may use the Website only for lawful purposes. You must not use or attempt to use the Website in violation of applicable law, to commit fraud, to impersonate another person, to submit false information, to transmit malicious software, to interfere with the Website's operation or security, to gain unauthorised access to systems, to perform unauthorised vulnerability testing, to circumvent security measures, to scrape data in a manner that burdens our systems, to carry out denial-of-service attacks, or to distribute spam.

16

Website Security

We use reasonable organisational and technical measures intended to support the security and integrity of the Website. However, no website, internet transmission or information system can be guaranteed to be completely secure.

You are responsible for implementing appropriate cybersecurity precautions when accessing websites or communicating information electronically, and should not send passwords, authentication credentials or cryptographic keys through standard Website contact forms.

17

Website Availability

We may modify, update, restrict, suspend or discontinue all or any part of the Website where reasonably necessary, including for maintenance, security, infrastructure changes or legal requirements.

We do not guarantee that the Website or any particular functionality will be continuously available or uninterrupted. Temporary unavailability of the Website does not affect any separate contractual obligations we may have under an applicable Service Agreement.

18

Third-Party Websites and Services

The Website may contain links or references to third-party websites, platforms or resources, provided for convenience or information only.

Unless expressly stated otherwise, we do not control or endorse third-party websites and are not responsible for their availability, security, content, accuracy, terms, privacy practices or services. Your use of third-party services is governed by the relevant third party's terms and policies.

19

Privacy and Personal Data

We may process personal data when you visit the Website, submit a contact form, communicate with us, request information or a consultation, or otherwise interact with our business.

Personal data is processed in accordance with our Privacy Policy, as updated from time to time, which should be read together with these Terms. Where cookies or similar technologies are used, further information may also be provided in our Cookie Policy.

20

Confidentiality

Nothing submitted through a general Website form shall automatically be treated as subject to contractual confidentiality obligations unless confidentiality obligations arise under applicable law, we expressly agree otherwise in writing, or the parties enter into a confidentiality or non-disclosure agreement.

Where a separate confidentiality agreement or Service Agreement applies, its confidentiality provisions will prevail.

21

No Professional Advice

Website content is provided for general informational purposes. Although we provide technology and IT consulting services, Website content should not be regarded as legal, tax, accounting, regulatory, investment, cybersecurity certification or other separately regulated professional advice.

You should obtain specialist advice where appropriate before taking decisions that depend upon such matters.

22

No Guarantee of Business Results

Technology can support business operations, but business results depend on numerous factors beyond the Company's control. Unless expressly agreed in a Service Agreement, we do not guarantee that use of any technology or service described on the Website will result in increased revenue, customer acquisition, business growth or any other specific commercial result.

23

Website Disclaimer

We take reasonable care in maintaining the Website. However, to the extent permitted by applicable law, the Website and its general informational content are provided on an "as available" basis.

We do not warrant that all Website content will always be complete or current, access will be uninterrupted, or the Website will be free from every technical error. Nothing in this clause excludes any responsibility which cannot lawfully be excluded.

24

Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the foregoing, Good Soft Development shall not be liable solely in connection with access to or use of the Website for indirect or consequential loss, loss of profit, revenue, anticipated savings, business opportunity or goodwill, except to the extent such liability cannot lawfully be excluded. Liability relating to software development services or project deliverables will be governed by the applicable Service Agreement.

25

Indemnity for Unlawful Website Use

To the extent permitted by applicable law, a business user who deliberately uses the Website in breach of these Terms shall be responsible for reasonable losses, costs or liabilities directly resulting from that unlawful use.

This clause does not create liability for matters caused by the Company's own breach, negligence or unlawful conduct.

26

Marketing Statements and Portfolio Information

The Website may contain descriptions of capabilities, technologies, project methodologies, industries, solutions or illustrative use cases, intended to describe our general capabilities.

These materials must not be interpreted as a guarantee that identical functionality, timelines or results will apply to another client. Any relevant requirements shall be agreed for each engagement separately.

27

Feedback

If you voluntarily provide suggestions, ideas or general feedback concerning our Website or services, we may use that feedback for legitimate business and service improvement purposes.

This does not transfer to us ownership of your confidential information, Client Materials or project-specific intellectual property.

28

Electronic Communications

By contacting us electronically, you acknowledge that business communications may be conducted by email or other agreed electronic communication methods.

You are responsible for ensuring that the contact details you provide are correct and for maintaining reasonable security over your own email accounts. We are not responsible for communications sent to an incorrect address due to inaccurate contact information you provided.

29

Changes to the Website

We may update, improve or change the Website, its layout, functionality, service descriptions and content from time to time. The Website may therefore differ from information, screenshots or descriptions previously made available.

Such changes do not retrospectively amend an existing Service Agreement unless separately agreed in accordance with that agreement.

30

Changes to These Terms

We may revise these Terms from time to time to reflect changes to the Website, our business, legal or regulatory developments, or improvements to our contractual documentation. The latest version will be published on the Website together with the date of the latest update.

Changes will apply from the date the revised Terms are published unless otherwise stated, and do not retrospectively amend an existing Service Agreement.

31

Suspension or Restriction of Access

We may suspend or restrict access to the Website where we reasonably believe that these Terms have been materially breached, the Website is being used unlawfully, our systems are being attacked or misused, or restriction is necessary to protect the Company, users or third parties.

Where appropriate, we may report suspected unlawful activity to competent authorities.

32

Force Majeure

We shall not be responsible for failure or delay in providing Website functionality caused by circumstances beyond our reasonable control, including internet or telecommunications failures, hosting outages, cyberattacks, natural disasters, war or governmental action.

Force majeure provisions applicable to client projects, if any, will be governed by the applicable Service Agreement.

33

Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect. Where possible, the affected provision shall apply to the greatest extent permitted by law.

34

No Waiver

A failure or delay by us in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy. Any waiver must be express and applies only to the circumstances for which it is given.

35

No Partnership or Agency

Nothing in these Terms creates or shall be interpreted as creating a partnership, joint venture, employment relationship, fiduciary relationship or agency between you and Good Soft Development. A separate commercial relationship may arise only under an applicable Service Agreement.

36

Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to these Terms shall have no right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999.

37

Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement between you and the Company concerning your use of the Website. They do not replace or amend a separate Service Agreement governing services supplied by us.

38

Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of England and Wales.

39

Jurisdiction

Subject to any mandatory rights that may apply under applicable law, the courts of England and Wales shall have jurisdiction over disputes arising out of or in connection with these Terms or use of the Website.

Nothing in these Terms limits any mandatory jurisdictional rights that a consumer may have under applicable law.

40

Consumer Rights

The Website and our services are primarily intended for business and professional customers. However, where you qualify as a consumer under applicable law, nothing in these Terms is intended to exclude, restrict or prejudice any statutory rights or remedies that cannot lawfully be excluded.

If any provision of these Terms conflicts with mandatory consumer protection law applicable to you, that mandatory law will prevail to the extent of the conflict.

41

Contact Us

If you have any questions concerning these Terms or the Website, you may contact us at:

Email: good.soft.development.uk@gmail.com

Questions about these Terms?

Our team is happy to clarify anything about how we work with clients and visitors.

Email Us